Cancellations

We ask for at least 24 hours notice to cancel or reschedule. Inside that window, please contact us directly so we can try to fill the slot.

Deposits

Some services require a deposit to secure the appointment. Deposits go toward your service total.

Lateness

If you're running more than 15 minutes late, please let us know. We may need to adjust or rebook so the rest of the day stays on time.

Preparation

Each service page lists what to do before your appointment. Following it protects your results and your appointment length.

Your photos

We only share photos of your service when you've given permission, and separately for each place it might appear — our website, our Style Wall, and social media. You can withdraw permission at any time.